Refund policy
No payments are accepted in the current preview. Purchase and refund terms will be published before checkout opens.
Updated October 17, 2026
No payments in the preview
The current preview cannot sell video packs, create paid orders or accept payment. The prices shown are proposals. Selecting a photo or visiting the site does not create a charge.
There are no purchases to refund through this preview. We do not offer an automatic-refund or credit-return promise for a service that has not opened.
Terms for the launch
Before checkout is enabled, this page will state how failed generations, blocked tasks, unused packs and refund requests are handled. It will also explain the difference between returned video credits and a payment refund.
Processing times and applicable purchase terms will be published at that time. Read those terms before making a future purchase. You can use the support address below for questions about the current preview.
If you see an unexpected charge
This preview does not charge you. Check the merchant details on your payment statement and contact that merchant or your payment provider. Do not enter card details into this preview to request a refund.